NYTimes.com looking for Associate Technical Writer

NYTimes.com is seeking a technical writer to write end-user and reference documentation for in-house staff and NYTimes.com users. The Associate Technical Writer will also assist with other projects as needed, including internal developer documentation and API documentation.

Reports to: Technical Writer

Responsibilities:

Write and edit online help, user guides, quick-start guides and reference documentation for in-house CMS and other tools

Work with developers and project managers to transform internal technical documentation into user-friendly materials for Web producers and other end users

Review and edit wireframes; collaborate with designers and editors to ensure consistency of instructional text and other site elements

Work with product and project managers to update and maintain NYTimes.com’s end-user FAQs 

Contribute to documentation plans and strategy


Qualifications:

Minimum 2 years’ experience writing online help and other documentation for a Web site or Web-based software

Experience with Content Management Systems

Knowledge of HTML, online help tools, image editing tools, wikis

Experience creating end-user tutorials or training materials

Excellent writing and organization skills

Ability to take initiative and work independently

Ability to interview users and developers and write procedural and reference documents based on information they provide

B.A. in English or Technical Communication

Interested? Contact me.